Terms of service

1. About Us
These terms and conditions apply to all orders and agreements made via Power-Eco. Power-Eco is based in Germany (Eschenweg 150, 08060 Zwickau) and can be reached via powereco@inbox.eu or +49 (0) 5380 256723. By using our website, you agree to these terms.

2. Applicability
These terms apply to everyone who visits our website or makes a purchase via Power-Eco. By placing an order, you confirm that you are at least 18 years old and agree to these terms of service.

3. Offer and Agreement
All offers on our website are non-binding. An agreement is formed once you receive an order confirmation by email. We reserve the right to refuse or cancel an order in case of incorrect pricing, fraud, or product unavailability.

4. Prices and Payment
All prices on our website are listed in GBP and include VAT, unless stated otherwise. Payment must be made via the payment methods offered on our website. We accept no liability for price changes after your order has been placed.

5. Delivery
We aim to process and ship orders as quickly as possible. Delivery times are indicative and may vary. Power-Eco is not liable for delays caused by third parties such as delivery services or customs. More information can be found in our Shipping Policy.

6. Right to Cancel and Returns
As a consumer, you have the right to cancel your order within 14 calendar days of receipt, without giving any reason. The full terms for returns and refunds are described in our Return and Refund Policy, which forms an integral part of these terms of service.

7. Warranty and Conformity
Our products comply with applicable UK regulations and statutory warranty provisions. If a product does not conform to the agreement, you are entitled to repair, replacement, or a refund in accordance with UK consumer law. Please contact us via powereco@inbox.eu to submit a warranty claim.

8. Liability
Power-Eco is not liable for indirect damages, consequential damages, or loss of profit arising from the use of our products or website, unless there is intent or gross negligence. Our liability is in all cases limited to the amount of your order.

9. Intellectual Property
All content on Power-Eco's website, including texts, images, logos, and design, is the property of Power-Eco and protected by intellectual property rights. It is not permitted to copy, distribute, or commercially use this content without our express written permission.

10. Use of the Website
You agree to use our website solely for lawful purposes. It is prohibited to use our website in a manner that could cause damage to Power-Eco, other users, or third parties, or that violates applicable laws and regulations.

11. Changes
Power-Eco reserves the right to amend these terms of service at any time. Changes will be published on our website and apply to all orders placed after the publication date. We advise you to review this page regularly.

12. Governing Law and Disputes
These terms of service are governed by the laws of England and Wales. Disputes will preferably be resolved through mutual consultation. If this is not possible, disputes will be submitted to the competent courts of England and Wales. As a consumer, you also have the right to use the EU ODR platform for online dispute resolution via ec.europa.eu/odr.

13. Contact
Power-Eco
powereco@inbox.eu
+49 (0) 5380 256723
Eschenweg 150, 08060 Zwickau, Germany